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Bianca Garibay is an experienced professional specializing in customer service and logistics coordination, currently serving as a bilingual Customer Service Representative at Procore Technologies since January 2023. Bianca has been a Logistics Coordinator at Zengistics since February 2018, where responsibilities include cultivating relationships with carriers and ensuring high service quality through advanced technology. Additional experience includes roles as an Account Representative, Customer Operations, and Driver Services Team Lead, where process efficiency and data accuracy were prioritized. Bianca has also worked as an Administrative Assistant at J&D Vision Plumbing LLC since June 2016, performing various clerical duties and maintaining relationships with wholesale distributors. Prior experience includes data research with Clearwater Research, involving bilingual health surveys for the CDC, and customer service at Target. Bianca holds a Bachelor of Arts in Spanish Language and Literature from Texas State University.