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Nitin Rai

Director - Mid-market & Commercial Sales, Saarc at Zendesk

Nitin Rai currently serves as the Director of Mid-Market & Commercial Sales for SAARC at Zendesk, where responsibilities include ownership of P&L for the mid-market and commercial business in India and the SAARC region. Previously, Nitin held the position of Sales Director for Strategic Accounts at Salesforce, focusing on strategic account engagements and achieving multiple competitive wins. Nitin co-founded Plugo, a platform for IoT and blockchain-enabled electric vehicle battery swapping solutions, and served as Senior Director for JAPAC at Infosys, driving significant portfolio growth. Earlier roles include Senior Account Executive at SAP, where account management responsibilities spanned multiple product lines, and Manager in Advisory at KPMG India. Nitin began a career at GE as a System Analyst, specializing as a techno-functional supply chain consultant. Nitin holds a postgraduate degree from the Indian Institute of Information Technology, Bangalore, and a B Tech in Mechanical Engineering from College of Technology, G.B.P.U.A&T, Pantnagar.

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