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Jakub Osuchowski is a Technical Account Manager at Telestream, where responsibilities include facilitating customer success through ongoing development and technical support, while acting as a liaison among engineering, sales, and customers. Prior experience includes roles as a Technical Support Engineer at Telestream, providing support for major media outlets and assisting with cloud integration, and as a Remote Desktop Support technician at Smith & Nephew, offering extensive troubleshooting and on-site support for various devices. Additionally, Jakub served as an IT Technical Analyst at QVC, where first-line technical support was provided to multiple regions, and completed an internship in pension administration at AON Hewitt. Early career experience includes coordinating significant film events in Wrocław for Stowarzyszenie Nowe Horyzonty. Jakub holds a Bachelor's degree in Corporate Finance & Accounting from Krakow University of Economics and has further education from Uniwersytet SWPS.