ÂÜÀòÂÒÂ×

Florencia Oliver is a seasoned professional with extensive experience in customer success and strategic communication. Currently serving as Sr. Manager of Customer Success at Zendesk since July 2015, Florencia manages a team focused on delivering value to UK and Ireland customers. Previous roles include Strategy and Communications Manager at LatinManagers, Communication and Strategy Lead at InfoMédica, and PR Consultant at Avature, where Florencia contributed significantly to online marketing and recruitment initiatives. Florencia's background also includes freelance content creation and consulting in online business, as well as marketing analysis at Credilogros Compañía Financiera SA. Academically, Florencia holds an Executive Education in Strategic Decision Making from The London School of Economics, a Master's in Art Administration from UNSW, a High Potential Young Professionals Program certificate from IAE Business School, and a Bachelor's in Communications from Universidad de 'San Andrés'.