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Alina Wright currently holds the position of Principal Product Manager at Zendesk, where Alina leads the development of Roles and Permissions for the flagship product, Support. Prior to this role, Alina gained extensive experience in product management at companies such as Pivotal Software, Inc., TrackMaven, and Gild. Alina also served as a Product Development Assistant and Marketing Coordinator at Elite Meetings International, and a Project Coordinator and Marketing Assistant at SocialStay. Alina's educational background includes a Bachelor of Arts degree from UC Santa Barbara. Their experience spans various industries and positions, demonstrating their expertise in product development, customer programs, and project coordination.