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Sergio Sánchez Hoces is a telecommunications engineer with extensive experience in pre-sales engineering and technical coordination roles. Currently serving as the Coordinador Centro de Soporte Vodafone for the Junta de Castilla y León at Zelenza since September 2023, Sergio manages a technical team and oversees the reporting of KPIs and SLAs. Previously, as an Ingeniero Preventa at Alisys, Sergio was responsible for gathering client requirements and designing technical solutions. Prior roles include Responsable Técnico Preventa at C4Consulting, where Sergio managed partnerships and training, and multiple positions at Vodafone, focusing on technical solutions and economic proposals for complex projects. Sergio's career began with technical positions at the Diputación De Valladolid, Grupo Norte, and Idatel, following a strong educational background in telecommunications engineering and networking.