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Prachi Bajaj is an experienced professional in customer support and management, currently serving as Customer Support Manager at ZebraLearn since June 2024. Prior roles include Customer Success Manager and Customer Service Team Lead at KidsChaupal from April 2022 to May 2024, and Business Head at Underscore from July 2020 to February 2022. Prachi also held a customer support position at STPL in Surat for a brief period in 2020 and returned to the Business Head role at Underscore Media from April 2019 to March 2020. Additionally, Prachi's experience includes working in supply chain management at Vodafone from December 2016 to December 2018. Academically, Prachi Bajaj holds a Post Graduate Diploma in Financial Management from S.D. School of Commerce and a Bachelor of Commerce degree from SMPIC.