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James Yohannan has extensive experience in operations and quality management, currently serving as the Data and Operations Director at Ziff Davis Performance Marketing and as a Quality Manager at SaleBuild IT Enabled Services Private Limited since September 2013. Prior roles include Assistant Manager at Hafele India Private Limited, Quality Team Leader at First Source Solution Ltd, and Senior Quality Analyst at both Tech Mahindra and Infosys. James holds a Master's degree in Management Studies with a specialization in finance from the University of Pune and a Postgraduate Diploma in Business Management with a focus on finance from Savitribai Phule Pune University.