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Thomas W. Piggee II currently serves as VP of Field Operations at Zayo Group since January 2023, following a role as Sr. Director of TPX, CX, Field Operations - National at Comcast Cable from January 2021 to March 2023, focusing on enhancing customer journeys and ease of service activation. With extensive experience at Comcast Cable from 2006 to 2017, Thomas held multiple leadership positions, including Director of Technical Operations and Regional Director of Commercial Business Service, where responsibilities included technician training and operational excellence. Earlier career roles began at AT&T, where Thomas progressed from Technical Operations Manager to Network Supervisor, accumulating significant operational and technical expertise. Educational qualifications include an Associate’s Degree in Business Administration from City College of San Francisco and studies at San Francisco State University.