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JoEllen S. has experience in project management and service delivery in the telecommunications industry, handling various aspects such as access ordering, vendor management, scheduling, and troubleshooting. JoEllen also has experience in process implementation, training, staff scheduling, and monitoring performance in different roles at IBM. Additionally, JoEllen has served as an Assistant Manager at Blockbuster overseeing a team and managing customer interactions. Currently, at Zayo Group, JoEllen holds various leadership roles in engineering design, service delivery, and infrastructure deployment.