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Mark Hughes has a diverse work experience spanning over several companies. Mark most recently worked at Zaxby's Franchising LLC, starting in 2021. Mark held various roles, including Director of Market Planning & Analytics, Senior Program Manager, and Program Manager. Prior to that, from 2019 to 2021, they worked at Inspire Brands as a Manager in Restaurant Development. In this role, they focused on data-driven strategies for new restaurant growth, executive-level reporting, and cross-functional project management. Before that, they worked at Echo Technologies LLC as a Director of Operations in 2017 and at Southeast Restoration as a Project Manager in 2016. Additionally, from 2014 to 2015, Mark held a Director position at Sure Power Consulting, where they led company-wide initiatives and migration to Salesforce.com. Mark's earliest work experience was at AT&T, where they worked from 1998 to 2014 as a Senior Business Analyst, leading various core software development projects.

Mark Hughes holds a Bachelor of Business Administration (BBA) degree with a focus on Management Information Systems from Southern New Hampshire University. Mark also has additional certifications as a Certified ScrumMaster (CSM) from Scrum Alliance and a Six Sigma Green Belt (CSSGB) from AT&T.