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Shane Johnson possesses a diverse background in customer support and management, having served as a Customer Success Specialist at Zaptic and a Customer Support Specialist at ClickUp. Previous experience includes holding the position of Bar Manager at Slater's 50/50, where responsibilities likely involved overseeing operations and staff. Additionally, Shane Johnson worked as an Information Technology Coordinator at North Coast Church, contributing to IT initiatives, and began a career as a Shift Manager at In-N-Out Burger, demonstrating early leadership skills in a fast-paced environment.