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Ebonie Carter is a seasoned professional with a strong background in customer support and operations management. Currently serving as the Manager of Premier Support at Zapier since February 2021, Ebonie has previously held key positions, including Customer Experience Operations Manager at CallRail and Administrative Assistant at the Atlanta Center for Women's Choice/GBG. Ebonie's experience further includes working as a Patient Account Specialist at Northside Hospital. Ebonie holds a Master of Arts in Spanish Language and Literature from Georgia State University and a Bachelor of Arts in Spanish Language and Literature from Kennesaw State University.