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Connor R. has extensive experience in customer support and success, currently serving as a Support Engineer on the Platform team at Zapier since November 2019, after previously holding the role of Customer Champion. Prior experience includes working as a Customer Success Agent at Wodify from October 2018 to November 2019, a KM Research Specialist at Fox Rothschild LLP from September 2017 to February 2018, and various roles at Big Fish Games from July 2012 to September 2017, including Associate Manager of Customer Support, Knowledge Management Specialist, and Customer Support Representative. Connor R. holds a Bachelor of Science degree in Ecology and Evolutionary Biology from Western Washington University, earned in 2012.