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Shaantano Ghosh is a seasoned professional in business development and sales, currently serving as Senior Manager of Enterprise Sales at Zaggle since July 2022, where responsibilities include driving EMS sales, managing top-line sales targets, and collaborating with internal stakeholders to enhance customer relationships. Previous roles include Business Development Manager at Ebotify, where the focus was on AI-driven chatbot solutions, and a lengthy tenure at Tata Consultancy Services, centered on customer relationship management and business retention. Ghosh also held positions as Sales Team Coach at 3G Global Services and Assistant Sales Coach at Etech Global Services, plus early experience as a Customer Service Representative at HSBC. Ghosh holds an MBA in International Business from Madhurai Kamraj University and a BCom in Business/Commerce from EIILM University.