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Mark Walker is an experienced hospitality professional currently serving as the National Hospitality Implementation Manager for YHA (England & Wales) since February 2023. Prior to this role, Mark held various leadership positions including General Manager at Mitchells & Butlers PLC from May 2018 to February 2023, and also at Spirit Pub Company from September 2011 to September 2016, where responsibilities included driving business growth and maintaining brand standards. Additional experience includes roles as General Manager at SSP UK LIMITED and Whitbread, overseeing operations in high-volume environments and ensuring exceptional service delivery. Mark's career reflects a strong commitment to enhancing customer experiences and achieving business profitability across diverse hospitality sectors.