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Daniel Ogilvie is an experienced professional in customer service management and team leadership, currently serving as the Customer Service Manager at YouFibre since February 2024. Prior to this role, Daniel held various management positions at Vodafone, including Service Desk Manager and HBB Team Manager, from March 2020 to April 2024. Additionally, Daniel has demonstrated leadership capabilities as a data analyst manager and GIS performance manager at ScottishPower, and held team leader roles at Optical Express and Teleperformance. Daniel's earlier experience includes management positions at Capita, Webhelp, and Firstsource, with a foundational education completed at St Andrews Academy in Paisley from 2000 to 2004.