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Francesca Howard is a Customer Success Lead at Yordex. Francesca has over 8 years of experience in customer success and account management. Prior to joining Yordex, they were a Lead Client Success Manager at Darwin from March 2019 to December 2021. Francesca was also a Partnership Development Director at UNiDAYS from May 2018 to December 2018. Francesca has also worked as a Senior Account Manager at RetailMeNot, Inc. from November 2013 to May 2018 and as a Membership Account Manager at Innerplace from October 2011 to August 2013.

Francesca Howard has a Human Sciences BA from Durham University. Francesca has A Levels in English Literature, Mathematics with Statistics and Early Modern Francesca'story from the London Oratory School. Francesca has thirteen GCSEs (A* - B) from Streatham and Clapham High School GDST.

Andrew Ferguson - Customer Success Manager, Prath Migara - Customer Success report to Francesca Howard. They are on a team with Simon King - Head of Sales, Hardeep Nagi - CTO & Founder. Francesca Howard reports to Erik De Kroon, CEO & Founder.