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Milena De Souza Monteiro began their work experience in January 2022 as an Agente de Relacionamento at Sollo Brasil. In this role, they handled calls, emails, provided support, clarified doubts, and resolved issues for corporate banking clients. Milena also utilized CRM systems to register and track interactions and provided training to junior team members on system usage and customer service practices.

In August 2022, Milena was promoted to the position of Senior Telemarketing Operator - In and Outbound at Sollo Brasil, where they continued to perform similar duties. Milena'stenure in this role lasted until February 2023.

Milena's most recent work experience, starting in February 2023, is as a Costumer Experience Assistant at Yooga Tecnologia. No end date is provided for this role.

Milena De Souza Monteiro completed their high school education at EEEFM Francelina Carneiro Setubal from 2016 to 2018. During this time, they pursued a technical course in Administration.

Currently, Milena is pursuing a Bachelor's degree in Psychology at Multivix, starting in 2020 and expected to graduate in 2024.

Milena has also obtained a certification as a Technician in Administration from EEEFM Francelina Carneiro Setubal, although the specific month and year of obtaining this certification are not provided.