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Hesham Zayed has a diverse work experience spanning various roles and industries. Hesham started their career as a Pharmacist at Roshdy Pharmacies from July 2016 to August 2017. Hesham then moved on to become a Branch Manager at Roshdy Pharmacies from April 2018 to September 2019. Following this, Hesham worked as a Branch Manager at 19011 Pharmacies from March 2019 to December 2020. In 2021, they worked as a Recruiter at al agzkhana pharmacies from April to June. In November 2021, Hesham transitioned to the role of Medical Claims Auditor at Yodawy, where they validated claim forms, detected errors, and analyzed data. Recently, they have taken on the role of Medical Claims Team Lead at Yodawy, starting in August 2022. In this role, Hesham ensures efficient processing of claims, contributes to process improvement, and handles claims processing and queries.

Hesham Zayed obtained a Bachelor's degree in Pharmacy from Cairo University, where they studied from 2010 to 2016. In addition to their formal education, they also obtained multiple certifications in various topics related to professional development, such as improving learning at organizations, setting goals, managing performance, leadership skills, and working effectively with different personalities. These certifications were obtained in November 2022 from LinkedIn.