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Owen Zhang is an accomplished Service Delivery Director at YIDATEC, where since September 2008, responsibilities include overseeing the IMS management team and project teams to deliver high-quality IT solutions to clients. In a previous role as Team Leader at HP from July 2006 to September 2008, Owen Zhang led a team in providing technical support to customers in North America, ensuring operational efficiency and customer satisfaction. Owen Zhang holds a Bachelor's degree in Information Management and Information System from Liaoning University of Petroleum & Chemical Technology, earned between 2002 and 2006.