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Ruslan Stepanchenko has extensive experience in billing and business system analysis, currently serving as the Head of the Billing Development Unit and SCRUM Master at YASNO. Previous roles include Head of the Business System Analyst Unit and Senior Billing Solution Engineer at Astelit, where responsibilities encompassed customer services and product platforms. Additionally, Ruslan has held positions such as Roaming Engineer and Shift Engineer at Utel branch of Ukrtelecom OJSC, as well as Leading Engineer at the Security Service of Ukraine and DBA Engineer at Kievenergo. Educational background includes studies at HNTU, contributing to expertise in UML, BPMN, SQL, and REST technologies.