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Nicholas Caruana is an accomplished professional with extensive experience in operations management and business strategy, currently serving as the Chief of Staff and Business Strategy Director at Yahoo since September 2021. Nicholas supports a large international team responsible for managing data centers and network infrastructure, employing a multidisciplinary approach to achieve results in technical program management and operations. Prior to this role, Nicholas held key positions at Verizon Media, leading Site Reliability Engineering teams, and at Yahoo in various operational roles, significantly improving system performance and incident response times. A former NOC Manager at Synacor, Nicholas directed a team in global network monitoring and troubleshooting. Nicholas began a career at Apple as a Genius and holds a Bachelor of Arts in History from the University at Buffalo.