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Raj Bhattacharya is an experienced customer success and sales professional currently serving as a Customer Success Consultant and Pre-Sales Solutions Architect at Y Soft since October 2019. In this role, Raj focuses on understanding customer needs and designing appropriate architectural solutions while managing the sales cycle from initial interest through functional proof of concept. Previously, Raj held the position of Regional Sales Manager for North America, empowering organizations with digital transformation strategies and ensuring compliance in document security and workflow. Raj's extensive background in IT and software solutions includes key roles at Xerox, Cash America Pawn, Bank of America, PrimeLending, and Ricoh Business Solutions, showcasing a strong foundation in customer service and technical support across various sectors.