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Alec R. has worked as a Customer Success Manager at XY Retail since October 2022. Prior to that, Alec worked at Amazon starting in June 2019 as a Customer Service Associate and Hiring Assistant. In this role, Alec managed customer relations for Amazon's distribution vertical and collaborated with various teams to resolve issues related to business registration, taxation, invoicing, catalogue discrepancies, promotions, packing, and delivery. Alec also played a role in organizing Amazon's first local corporate event in 2019, which involved coordinating with national and regional stakeholders and managing vendor selection and management. Alec's employment at Amazon ended in August 2022.

Alec R.'s education history begins in 2014, when they attended St.Aloysius PU college. However, the degree name and field of study during this period are not provided. Alec R. then went on to pursue a Bachelor of Commerce degree in Business, Management, Marketing, and Related Support Services at St. Aloysius College (Autonomous), Mangalore from 2016 to 2019.