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Yumiko Metsugi has extensive experience in the translation and localization industry, currently serving as a Technical Account Manager and Japan Branch Manager at XTM International since January 2016, where responsibilities include managing client accounts and overseeing local operations. Prior to this role, Yumiko freelanced as an Industrial Translation Consultant at LOGOStar from April 2015 to September 2019 and worked at STAR Japan in various positions such as Transit Specialist and Transit Support. Earlier career roles include Helpdesk Operator at Baxter Limited and a Report Team Leader at NTT Communications. Yumiko holds a Bachelor of Arts in Cinema from San Francisco State University, earned between 1991 and 1996.