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Lyudmila Kolobova is a skilled product writer currently working at Tinkoff since January 2024 and has also been serving as a senior UX writer and user experience writer at Xsolla since August 2019. Lyudmila holds a master's degree in cognitive science from Saint Petersburg State University, which was completed in June 2022, and a bachelor's degree in linguistics from Perm State University, obtained in June 2020.