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Rute Baião is an experienced professional with a focus on business development and customer success, currently serving as an Atlassian Business Developer and Customer Success Associate at Xpand IT since March 2018. Rute has previously held roles in client management at Avila Spaces and Miele, where responsibilities included winning new clients, crafting proposals, and managing operational activities. Early career experiences also include positions in human resources consulting at Adecco and Elevus Lisboa, with a strong emphasis on recruitment and training. Rute holds a degree in Sociology of Labor from the University of Lisbon, further enhancing expertise in commercial and client management.