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Netra Cooper is a seasoned professional with extensive experience in the consulting and BPO industries. Since April 2015, Netra has served as Managing Director at XLNC Technologies, a consulting firm specializing in process automation and business process improvement, achieving significant cost reductions for clients through innovative solutions. Prior to this role, Netra dedicated over a decade at Serco, advancing from Operations Manager to Sr. Manager, gaining expertise in client relationship management, process management, and quality management. Netra holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Mumbai University.