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Vitaly Budakov is a seasoned technical content writer with extensive experience in creating and managing documentation across various industries. Currently serving as a Technical Content Writer at Xeneta since August 2021, Vitaly oversees the customer knowledge portal and collaborates with different teams to enhance user onboarding content, release notes, and API documentation. Prior to this role, Vitaly worked at Semrush as a Technical Writer, focusing on internal developer documentation and promoting best practices. Previous positions include a Content Writer and Customer Support Manager at actiTIME, where Vitaly produced marketing and technical content while assisting customers. Additional experience includes roles as an International Trade Specialist, Translator, and Technical Translator, emphasizing strong communication and documentation skills. Vitaly holds a Specialist degree in French and English Language and Literature from Kemerovo State University.