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Nathalie D. is a seasoned professional with extensive experience in educational and project management roles within the technology sector. Currently serving as Responsable Pédagogique et Qualité at Xelya since June 2015, Nathalie D. has demonstrated expertise in client deployment, including auditing, data migration planning, product evolution identification, training, and support. Previous positions include roles as Expert Fonctionnel and Formatrice at DOMINO SAS and as a Formatrice at PLDiffusion. Earlier in the career, Nathalie D. held a role as Responsable SAV - CRM at Sage France, focusing on client relations and software assistance. Educational qualifications include a Master 2 in Sciences Humaines et Sociales from the University of Lille 1 and a professional license in Human Resource Management from the University of Strasbourg. Additionally, ongoing professional development includes a MOOC from ESSEC Business School.