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Martin Cosmai has over 20 years of experience in IT support and consultancy, specializing in BMC products. Currently at JPMorgan Chase & Co. as a Support professional since May 2017, Martin also serves as a BMC Remedy Administrator at Xelere since February 2016. Previously, Martin worked as a Support Engineer at Symphony Teleca from August 2008 to December 2015, providing second-level support for various BMC products. Earlier in the career, Martin was a Consultant at Soluciones Informaticas Integrales S.A. from 2000 to 2008, focusing on BMC Service Desk Express.