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Joseph Healey is a seasoned professional in customer success and client relationship management, currently serving as a Customer Success Manager at Xceptor since September 2021, where responsibilities include managing key accounts, fostering relationships across organizational levels, and acting as a liaison between clients and internal teams. Prior to this role, Joseph accumulated extensive experience at Softek CS, progressing from Reporting Analyst to Business Analyst/Client Relationship Manager, overseeing client integration projects and generating customized reporting solutions. Educational qualifications include a Bachelor's degree in Management from Cass Business School and a Chemistry degree from Imperial College London.