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Susan Bali has a diverse work experience in various roles and industries. Susan started their career in 2014 as an Associate at RBC Dominion Securities, where they later became an Investment Associate. In 2017, they worked as a Marketing Consultant at Canada Wide Contracting. The following year, Susan served as a Brand Strategy Consultant at Flawless by Friday. In 2018, they became a Marketing Manager at Rimrock Corporation until 2020. Susan then joined Humbertown Jewellers as a Digital Officer, where they stayed until 2022. Currently, Susan is working as a Growth Marketing Manager at Wove. Additionally, in 2019, they founded their own company, Jomami Jewelry.

Susan Bali completed their Bachelor of Commerce (BCom) degree with a dual concentration in Accounting and Information Systems from McGill University from 2010 to 2014. In 2013, they participated in a Study Abroad Program at Tel Aviv University. Susan also obtained certifications in Google Adwords from Google AdWords Certified in August 2017 and an Interior Design Certificate from Seneca College in January 2016. Additionally, Susan has enrolled in various courses and certifications such as the Canadian Securities Course, ClickDimensions Certified, Conduct and Practices Handbook Course, and Inbound Marketing, although specific information regarding the completion of these programs is not provided.