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Heather Smith has worked as a Photographer at Heather Smith Photography since July 2020. Prior to that, they worked at Worldwide Services as a Business Process Specialist starting in February 2016. From December 2017, they also served as a Broker Sales Representative at Worldwide Supply. Additionally, they have held various roles at Worldwide Supply, including Business Process Specialist, Administrative Coordinator, and Lead Purchaser, from January 2010 to February 2016.

Heather Smith obtained a Bachelor of Arts (B.A.) degree in English Language and Literature, General from Quinnipiac University in 2008. Heather then pursued a Master of Arts (MA) degree in Elementary Education and Teaching from the same university, completing it in 2009. In addition to their formal education, they obtained a certification as a Certified Scrum Master from the Scrum Alliance in June 2015.