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Alex Bernico is a seasoned aviation professional with extensive experience in operations management and ground handling. Currently serving as Senior Manager Operations Support at Worldwide Flight Services since February 2024, Alex has previously held key positions including Airport Duty Manager at Qantas, Manager - Operations Control at United Airlines, and Operational Excellence Manager at Swissport. Additional roles include Station Manager for LAX and SFO at Air Italy and Manager on Duty at Cathay Pacific Airways, where Alex focused on optimizing customer service and operational efficiency. With a background in payload planning and logistics at United Airlines and experience in establishing Lufthansa's Seattle Station, Alex brings a wealth of knowledge in improving operational processes within the aviation industry. Academic qualifications include studies at UMass Boston, Heidelberg University, and Harvard University.