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Anil Rajak has extensive experience in business operations, currently serving as Branch Manager at WorldLink Communications since September 2014. In previous roles, Anil designed and implemented standard operating procedures for field support across 40 branches and managed technical call center activities, ensuring efficient resolution of network issues. Responsibilities included troubleshooting optical network and layer 2 issues, handling internet connectivity problems, and providing training for IT service representatives. Anil began professional experience in quality assurance at Top Quality Internet Development, focusing on backend and frontend testing. Anil holds a Bachelor's degree in Information Management from St. Xavier's College.