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Ed Watson is an experienced professional in technology services and operations management, currently serving as Engagement Manager and Services Solutions Architect at World Wide Technology since January 2023. With a career spanning over two decades, Watson previously held various roles at Black Box, including Solutions Architect for Managed Services and Global Rollouts, and Senior Director of Operations. Significant leadership positions have included VP Operations at Genesis Networks and Director, Global Services at Universal Solutions. Watson's extensive expertise encompasses presales, design, implementation, and support for a wide range of communication and data products from major vendors like Cisco and Avaya. Educational credentials were earned at Birmingham-Southern College from 2000 to 2002.