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Heather Bell has a strong background in information technology and business analysis. Heather began their career as a Business Analyst at Morneau Sobeco in 2000, where they worked until 2001. Heather then joined Davis + Henderson as a Business Analyst for a year. In 2002, they became the Director of Information Technology at World Travel Protection, where they currently work.

Heather Bell completed a Masters Certificate in Project Management from the Schulich School of Business at York University in 2007. Prior to that, they obtained a Bachelor of Information Systems in Information Technology from St. Francis Xavier University between 1995 and 1999.