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Issa-Charles Freij is an experienced professional specializing in client relations and operational efficiencies. Currently serving as a US Intakes Specialist at Workplace Options since September 2022, Issa-Charles has achieved a 94% adherence rate while sourcing client referrals for urgent work-life matters. Previous roles include Customer Service Representative at RAMPF Group, where Issa-Charles provided expert advice on products, and Yard Supervisor at FCA Fiat Chrysler Automobiles, focusing on operational processes and safety protocols. Additional experience as a Buyer at DSSI LLC and Purchasing Coordinator at Venus Controls involved strategic supply chain management and procurement initiatives. Issa-Charles holds a Bachelor of Science in Business Administration with a focus in Marketing from Wayne State University and an Associate's degree in Business Administration from Henry Ford College.