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Sofia Fiore is a seasoned professional with a diverse background in functional consulting and customer service. Currently serving as a Senior Functional Consultant at WorkJam since March 2020, Sofia applies expertise in technology and management to deliver effective solutions. Previous roles include teaching assistant positions at Concordia University and Dawson College for courses in Information Technology, Management, and Law, where responsibilities included grading exams and assignments. Prior experience as an In Charge Flight Attendant at Air Canada Rouge involved overseeing passenger safety and service for flights with up to 282 passengers, conducting safety briefings, and addressing customer inquiries promptly. Sofia earned a Bachelor of Commerce degree in Business Technology Management from Concordia University between 2016 and 2019.