Joanne Fung is an experienced professional in customer success and operations management, currently serving as the Lead Customer Success Manager at Workiva and as a Principal Customer Success Consultant at Qualtrics. Prior roles include Client Success Manager for Asia at Cornerstone OnDemand, where Joanne enhanced client engagement and satisfaction, and Regional Sales Operations Manager at jobsDB, overseeing significant project implementations. Additional experience includes operations management positions at Paperclip Startup Campus and Tom Lee Music, with a strong background in sales target accountability and strategic development. Joanne holds an MBA from the University of Bradford and a BA from the University of Toronto.
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