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Swedha Balachandar's work experience includes serving as an Associate Business Analyst at Workforce Optimizer - AI Enabled WFM since August 2022. Prior to that, they worked as a Data Analyst Intern at Runners Planet from June 2021 to September 2021. Additionally, Swedha served as a Customer Service Officer at Singtel from March 2018 to May 2018.

Swedha Balachandar pursued their Bachelor of Science degree in Information Systems with a specialization in Business Analytics and Artificial Intelligence from Singapore Management University, graduating in 2022. Prior to that, they attended Anglo-Chinese Junior College from 2016 to 2017 and Cedar Girls Secondary School from 2012 to 2015 without any specified degree or field of study. In addition to their formal education, Swedha has obtained certifications in Google Analytics for Beginners from Google Analytics in June 2021, and in Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS) in April 2021.