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Nermina Ostojic currently serves as Regional Manager for Customer Success at Workday, leading a team across EMEA North and Emerging markets to ensure high-value customer engagements. Previously, Nermina held multiple roles at Peakon, a Workday company, including Associate Manager and Senior Customer Success Consultant, where responsibilities focused on enhancing customer relations and onboarding. Prior experience includes a Customer Success Manager position at Praice, where Nermina managed the onboarding process and customer satisfaction, and worked in qualitative research at MediaCom, contributing to strategic media plans for various clients. Nermina's academic background includes a Master of Arts in Communication and Media Studies from the University of Copenhagen and a Bachelor’s degree in International Business Communication from the University of Southern Denmark.