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Fatima El Moussaoui has extensive experience in customer service, with roles spanning over a decade. Currently serving as a Klantadviseur at Woonstichting 'thuis since April 2021, Fatima previously worked as Klantenservicemedewerker at Woonbedrijf from May 2010 to October 2019, where responsibilities included addressing tenant inquiries and resolving issues. Earlier experience includes roles at Sitel and Coöperatie VGZ, both focused on customer support via phone and email. Fatima's foundational work experience includes positions at the Belastingdienst and Geerts Callcenter Services. Educationally, Fatima holds an MBO degree in Onderneming en Management from Summa College, complemented by studies in clothing and fashion.