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Derek Thum is an experienced Senior Product Manager with a proven track record in leading digital transformation and enhancing customer experiences. Currently at Woolworths New Zealand, Derek is responsible for the digital Delivery Experience. Previously, at Kiwibank, Derek led a platform team to modernize workflows for approximately 2,700 employees, while at Air New Zealand, Derek managed key digital channels and led a cross-functional team to optimize online booking experiences generating significant annual revenue. Derek's earlier roles include senior product management at Yellow New Zealand, product development at Kordia, and proposition management at Spark New Zealand. Derek holds a Bachelor of Business with a double major in IT and Marketing from Auckland University of Technology.