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Melissa K. has a comprehensive work experience spanning over 15 years. Melissa is currently working as a Business Systems Analyst II at Woodforest National Bank since July 2021. Prior to this, they were an ACBS Education & Training Manager at FIS - Fidelity Information Services for almost 7 years, from September 2014 to June 2021. Melissa also worked as a Community Investment Analyst at Federal Home Loan Bank of New York from January 2013 to September 2014. Before that, they served as an Assistant Vice President at Citigroup from July 2010 to February 2012. Melissa started their career as a Senior Associate at Hypo Real Estate Bank International from December 2007 to July 2010, and prior to that, they worked as an Investment Banking Associate at JPMorgan from February 2006 to December 2007.

Melissa K. holds a Master of Science degree in Financial Risk Management from Queens College. Additionally, they obtained a Bachelor of Arts degree in Economics from the same institution. Furthermore, Melissa has acquired additional certifications, including the Certified SAFe 5 Scrum Master from Scaled Agile, Inc. in January 2022, and a Certificate in Credit Risk Management from New York University in May 2021.