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Enes BURMA is an experienced operational specialist with a strong background in optimizing business processes and enhancing customer experiences across various industries. Recently, Enes served as an Operational Specialist at AgaBullion, focusing on operational strategy planning and implementation. Previous roles include Operation Specialist and Customer Success Specialist at WOOTR, and Workforce Management Analyst at Teleperformance, where responsibilities included shift planning and reporting for call center operations. Enes holds a Bachelor's degree in Business from Balıkesir University, a Master's degree in Leadership and Global Entrepreneurship from Bandırma Onyedi Eylül University, and an Associate degree in Securities and Capital Markets from Anadolu University.