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Nanami Sakuraba is an experienced professional specializing in customer relations and communications. Currently serving as a Customer Relations Manager at Cactus Communications since September 2022, Nanami leads customer engagement and retention strategies for the Japan market. Prior to this role, Nanami worked as a CRM Manager at foodpanda, where a significant improvement in email open rates was achieved through strategic A/B testing. Additional experiences include serving as a Driver Resource Manager at Amazon, overseeing last-mile transportation logistics, and holding positions at Nissan Motor Corporation, where responsibilities included procurement and supply chain management. Nanami's educational background includes a Bachelor's degree in International/Global Studies from Akita International University, along with studies at the State University of New York at Oswego and attendance at Saint Maur International School.