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Gislaine Cristina Zucoloto is an experienced professional with a strong background in customer service, operations management, and board advisory roles. Currently serving as a member at Diversity on Boards and a counselor at Wivenn, Gislaine contributes to decision-making in the retail and technology sectors. As a member of the national board of CRA-SP, responsibilities include institutional representation and providing guidance to professionals. Prior roles include Director of Customer Service at KaBuM! and Customer Service Manager at Luxottica, where achievements included winning customer service awards and managing significant teams. Education includes an MBA in Supply Chain Management and a degree in Law, complemented by advanced courses at Harvard Business School and Board Academy Br.